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Digitising your service

Digitising the auto service: from the paper log to the digital work order

Many services keep cars in a notebook, estimates on paper and history in their heads. Moving to a digital system only pays off if you don't keep two records in parallel. Below is a simple plan: what each step moves and what stays outside the app.

What a digital log gives you

  • One file per vehicle, found by registration number or VIN.
  • One work order per intervention, with labour and parts on separate lines and the total calculated from the lines.
  • A catalogue of operations with default prices, so common jobs don't start from zero.
  • A history that stays with the car, even if the client changes.

The plan for the first five days

  1. Register the vehicles due over the next two weeks, with registration number, VIN and mileage.
  2. Fill the catalogue with the 20–30 operations you do most often, with their default price.
  3. Open a work order for every car that comes in, not only for the digital ones.
  4. Check the daily summary in the morning, to see what is scheduled and what is ready.
  5. Only after a week decide which old data to move: active cars first, then the history.

What stays outside the app

  • Client communication: messages, calls and confirmations are done by you, through your own channel.
  • Physical parts stock: 4mygarage does not keep stock quantities.
  • Invoicing and accounting, which stay in your invoicing program.

The mistake that breaks the switch

Keeping the notebook and the app in parallel. Pick one: after two weeks, a job written only on paper no longer appears in the car's history.

See also