Reminders • Client service
Service reminders: how to keep clients coming back
4mygarage calculates for each vehicle the date of the next service from the last recorded job. The list is for your team. The app does not send messages to clients: SMS, WhatsApp or email are sent by you, through your own channel, when you have time.
What you see in the reminder list
- The vehicle, with registration number and model.
- The due date of the next service, calculated from the last job.
How to use it
- Open the list every morning or once a week.
- Call or write to clients whose cars are due in the next few days.
- Note the client's answer in the vehicle file, so you don't call twice.
- When the car comes in, open the work order: the list updates from the new job.
Example messages you write yourself
- “Your car has been received. We estimate completion at X o'clock.”
- “The estimate is ready. Please confirm so we can start the job.”
- “Your car is ready. You can come to pick it up.”
- “Your car's service is due soon. Can we book you in this week?”
What the app does not do
It does not send automatic messages at intake, at completion or when a service is due. If you want such messages sent automatically, check a tool that sends them before you decide.